FAQ
How was Maison Mollie founded?
Maison Mollie was born from our love for dogs & design. Learn more about our story on our About page.
Where can I buy Maison Mollie products?
You can purchase Maison Mollie products directly through our webshop or use our store locator to find the nearest boutique carrying our collection.
Where are your products manufactured?
Our products are proudly manufactured in Europe. We carefully choose local partners to ensure high-quality craftsmanship, while minimizing our environmental impact and supporting sustainable practices.
What materials are used in the cushion cover and inner filling?
Our cushion covers are made from fabrics that are OEKO-TEX® STANDARD 100 certified, PFC-free, and crafted from a luxurious blend of 3% linen and 97% polyester, ensuring durability and a soft, premium feel.
The inner cushions are filled with orthopedic memory foam made from recycled flakes sourced from the furniture industry, combining comfort, support and responsible sourcing.
How do I care for my cushions and covers?
All information regarding cleaning, stain removal and suitability for outdoor use can be found on our Care Instructions page.
Are the products suitable for all dog breeds/sizes?
Our cushions are thoughtfully designed in three different sizes to accommodate dogs of all breeds and sizes. Since one size doesn’t fit all, we’ve created a detailed size guide.
How does Maison Mollie approach sustainability?
Sustainability is an integral part of everything we do at Maison Mollie. From carefully selected fabrics and orthopedic memory foam made from recycled materials to recyclable and biodegradable packaging, we strive to minimize our environmental impact. For full details on our eco-friendly practices, please visit our sustainability page.
Which payment methods do you accept?
We accept the following secure payment methods: Bancontact, KBC, Belfius Direct, Visa, MasterCard, American Express and Apple Pay.
In what currency can I pay?
All payments on our webshop are processed in Euros.
Do you offer any discounts or promotions?
All discounts and promotions are announced via our social channels and newsletter. Please subscribe to our newsletter to stay up to date and receive subscriber-exclusive deals.
Where can I find all information regarding shipments & deliveries?
You can find all details about shipping costs, delivery times, delivery area, processing time, order tracking, on our Shipping & Returns page.
Where can I find all information regarding returns & exchanges?
You can find full details about returns, exchanges, incorrect or defective products and refunds on our Shipping & Returns page.